Shifts scan be created in versions Draft and Actual
Shifts cannot be edited in optimised work schedule versions (Optimised draft and Optimised actual)
Steps to be taken to smartly create shifts:
1. Move the mouse cursor over the day and click the + sign on the day
2. Complete the shift information
3. Click Smart create shift
4. Read change information in the work shift change window
The manager will make a decision on the actions to be taken on the shift: - Use system recommendations - Save the changes made - Use the functionality to choose an alternative shift and check results - If a shift has non-compliances with the rules, use the functionality to correct and check results
Related articles:
How do I use shift change recommendations?
Tips on things to take into consideration when analysing the service and efficiency indicators
Functionality - select an alternative shift
Functionality - correct a shift