New functionalities may be added to WORKOFO as a result of ongoing changes. The WORKOFO system administrator will inform about new functionalities and share the user manual.
How and when system support help is provided:
If one of the following situations occurs, complete a request describing the situation/ problem with a detailed information:
- the system malfunctions (system errors/ bugs)
- there is no functionality description in the support system
- schedule planning must be changed
- different help of WORKOFO system administrators is necessary
How do I complete a request?
1. Click New support ticket in the support system or use the provided link: https://support.workofo.com/support/tickets/new
3. Complete the required information (a sample detailed request is presented below)
4. Click Submit
WORKOFO system administrators will receive the completed request form and use the specified e-mail address to contact you.
Having submitted a request, system administrators will contact you by the specified e-mail address without any undue delay, but no later than in 3 business days.