WORKOFO calculates workload forecasts according to a model approved at the time of the test pilot. In order for the system to calculate workload forecasts, historical operations must be uploaded to the system.
Data upload to the system can be automated. WORKOFO supports several integration methods. Contact WORKOFO system administrators for process automation.
Only a user having the rights of the Organisation manager can upload operation data.
It is possible for clients to provide their own workload forecasts (if such an option has been agreed with the client, and the system is ready for that).
If you need to change the workload calculation logic, contact WORKOFO system administrators for the following steps.
Historical data/customer forecasts are uploaded to the system in CSV file UTF-8 format. The first column contains standard column names. The column punctuation mark - , (a comma).
Steps to be taken to upload historical data to the system:
1. Choose the organisation management window
2. Clich Files in the top menu
Files can be uploaded in two ways
1st way
3.1.1. Click on the dotted-lined square
3.1.2. Select the file ready for uploading in the new window
3.1.3. Click Open button
2nd way
3.2.1. Drag the file ready for uploading to the system to the dotted-lined square
4. File upload may take up to few minutes (depending on the file size and the data amount). The system will check if the file meets the standard.
5. A green icon will inform that the file has been uploaded successfully.
If the upload is unsuccessful, the system will list reasons for unsuccessful upload.
In such a case, correct errors in the data file in response to the system's message and try to upload the file once again.
If you are unable to upload a data file to the system, contact WORKOFO system administrators to assist you.
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